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Drink-temperature complaints are trendingInsight
A couple of recent reviews mention inconsistent drink temperature (lukewarm milk, cold drinks). Worth a quick equipment check on the steamer.
13
Total reviews
3.7
Avg rating
62%
Response rate
8
4+ star reviews
Rating breakdown
5★
5 (38%)
4★
3 (23%)
3★
2 (15%)
2★
2 (15%)
1★
1 (8%)
Last synced 2 hours ago · reviews also sync automatically every few hours
★★★★★Chris Bailey⚑ Needs attention
Aug 7, 2026
Got the wrong drink entirely and it was cold by the time anyone noticed. Wouldn't recommend.
★★★★★Emma Rodriguez
Auto-postedAug 6, 2026
The oat milk latte here is unreal and the baristas remembered my order after just two visits. My new favorite spot to work from in the mornings.
★★★★★Kayla Nguyen
Aug 5, 2026
This place makes my whole week better. The seasonal lavender latte is incredible and the staff always has a smile.
173 chars
★★★★★Dana Whitfield⚑ Needs attention
Aug 4, 2026
Ordered a cappuccino and it came out lukewarm. Staff seemed rushed and I didn't feel like they cared when I mentioned it.
219 chars
★★★★★Robert Kim⚑ Needs attention
Aug 3, 2026
Coffee's good, that's why the 4 stars, but I'm annoyed I've asked twice now for extra hot and still got lukewarm milk. Fix your steamer.
221 chars
★★★★★Marcus Chen
PostedAug 3, 2026
Best cortado in the city, hands down. Cozy spot, fast wifi, and the almond croissant is out of this world.
★★★★★Olivia Martinez
Aug 2, 2026
Good coffee, nice space, but seating is limited and the wifi cuts out sometimes.
197 chars
★★★★★Priya Patel
Auto-postedJul 31, 2026
Really solid coffee and a great atmosphere for studying. Only dings a point because it gets loud during the afternoon rush.
★★★★★Jordan Lee
PostedJul 28, 2026
Great pastries and friendly staff. Would love to see more oat milk options but overall a great neighborhood coffee shop.
★★★★★Sam Okafor
Replied on GoogleJul 25, 2026
Hands down the best espresso in the neighborhood. The owner is always around and makes you feel like a regular from day one.
★★★★★Taylor Brooks
PostedJul 21, 2026
Coffee is good but pickup can be slow when it's busy. Waited almost 15 minutes for a drip coffee once.
★★★★★Grace Thompson
Auto-postedJul 17, 2026
Adorable little shop with the best chai latte I've had in Austin. Already planning my next visit.
★★★★★Leo Fischer
PostedJul 7, 2026
Had a rough visit a while back. Order mix-up and a long wait, but staff apologized and made it right though, so bumping this up from what I originally wrote.