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Bloom & Bean Coffee

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3 reviews need your personal attention. These are low-star or negative-sentiment reviews waiting below.
Today's focusAI
Reply to Chris Bailey's 1-star reviewAction
This review has been waiting without a reply. Fast responses to negative reviews show prospective customers you take feedback seriously.
Drink-temperature complaints are trendingInsight
A couple of recent reviews mention inconsistent drink temperature (lukewarm milk, cold drinks). Worth a quick equipment check on the steamer.
13
Total reviews
3.7
Avg rating
62%
Response rate
8
4+ star reviews
Rating breakdown
5
5 (38%)
4
3 (23%)
3
2 (15%)
2
2 (15%)
1
1 (8%)
Last synced 2 hours ago · reviews also sync automatically every few hours
Chris Bailey⚑ Needs attention
Aug 7, 2026

Got the wrong drink entirely and it was cold by the time anyone noticed. Wouldn't recommend.

Emma Rodriguez
Auto-postedAug 6, 2026

The oat milk latte here is unreal and the baristas remembered my order after just two visits. My new favorite spot to work from in the mornings.

Kayla Nguyen
Aug 5, 2026

This place makes my whole week better. The seasonal lavender latte is incredible and the staff always has a smile.

173 chars
Dana Whitfield⚑ Needs attention
Aug 4, 2026

Ordered a cappuccino and it came out lukewarm. Staff seemed rushed and I didn't feel like they cared when I mentioned it.

219 chars
Robert Kim⚑ Needs attention
Aug 3, 2026

Coffee's good, that's why the 4 stars, but I'm annoyed I've asked twice now for extra hot and still got lukewarm milk. Fix your steamer.

221 chars
Marcus Chen
PostedAug 3, 2026

Best cortado in the city, hands down. Cozy spot, fast wifi, and the almond croissant is out of this world.

Olivia Martinez
Aug 2, 2026

Good coffee, nice space, but seating is limited and the wifi cuts out sometimes.

197 chars
Priya Patel
Auto-postedJul 31, 2026

Really solid coffee and a great atmosphere for studying. Only dings a point because it gets loud during the afternoon rush.

Jordan Lee
PostedJul 28, 2026

Great pastries and friendly staff. Would love to see more oat milk options but overall a great neighborhood coffee shop.

Sam Okafor
Replied on GoogleJul 25, 2026

Hands down the best espresso in the neighborhood. The owner is always around and makes you feel like a regular from day one.

Taylor Brooks
PostedJul 21, 2026

Coffee is good but pickup can be slow when it's busy. Waited almost 15 minutes for a drip coffee once.

Grace Thompson
Auto-postedJul 17, 2026

Adorable little shop with the best chai latte I've had in Austin. Already planning my next visit.

Leo Fischer
PostedJul 7, 2026

Had a rough visit a while back. Order mix-up and a long wait, but staff apologized and made it right though, so bumping this up from what I originally wrote.